When you put people into care ministry responsibilities (leading a care ministry group or providing one-on-one support), many of them are apprehensive that they won’t know what to say when caring for hurting people. In many ways that’s a good thing. You don’t want to empower people who overestimate their care ministry gifting and skills. A lot of people in your congregation can be hurt by that kind of person. So it’s good for people to recognize their limitations.
But people don’t have to be licensed counselors to provide meaningful care. Here are some insights from Dr. Larry Crabb that you can pass along to the deacons and small-group leaders in your church who have the responsibility of caring for hurting people.